lululemon Help

Get started with popular topics.

Shipping & Delivery

Shipping & Delivery

Where we ship and when to expect your gear.

Returns & Refunds

Returns & Refunds

Everything you need to know about returns, exchanges, and refunds.

Ordering & Payment

Ordering & Payment

Secure ordering, payment types, and promotions.

Sizing Help

View our size charts to find the right fit.

Track & Manage Orders

Track & Manage Orders

Track confirmed orders right from your account, or with our Order Tracker.

Promotions & Discounts

Promotions & Discounts

Stay up to date with promotional offers

Gift Cards

How to purchase and use lululemon gift cards.

Find a Store

Locate stores near you.

Terms and Conditions

Terms and Conditions

Competitions & terms and conditions

My Account

Information on creating an account and changing your password.

Still need help? Contact Us

Our Guest Education Centre is happy to answer your questions.

Live Chat

Monday - Friday: 7am - 8pm BST

Saturday: 8am - 8pm BST

Email us

Monday - Friday: 9am - 8pm GMT

Saturday: 2pm - 8pm GMT

Email our Guest Educators

Store Support Centre (SSC)

Our European Store Support Centre (SSC) is located in London at Mezzanine Level, Eighty Strand, London, WC2R 0DT